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How do Groups work?
For member to create their own Groups, the administrator must first create the categories to which these Groups will belong. This is done through admin->tools->Group...
Last Modified : 2010-04-15 Number of views : 3
How do I access the files on my server to make changes?
You will need to download a free FTP client such as http://software.visicommedia.com/en/products/aceftpfreeware/ Please also read the following article to understand...
Last Modified : 2009-01-16 Number of views : 1
How do I change the default admin (manager account)?
If you login as "manager" you can simply edit the password in the edit registration via the normal members control panel. To setup a new administrator, simply...
Last Modified : 2006-04-22 Number of views : 2
How do I get rid of the affiliate links?
To remove the affiliate links, edit the footer files (footer.php) in /guest and /members and the /index.php in the chosen skins directory. More information about skins...
Last Modified : 2007-10-30 Number of views : 37
How do I open up a member page to guest users?
Near the top of most pages you will see the following line of code:   include('session_handler.inc'); This is what controls making sure the user is logged...
Last Modified : 2006-12-04 Number of views : 1
How do I set my site to be free for members?
There are several options for providing services to members free of charge. Trial Membership This is the recommended option. By setting a trial membership period you...
Last Modified : 2009-01-30 Number of views : 2
Where do I get the userplane chat and messenger?
The software comes preinstalled with Userplane web chat and web messenger. However to get these activated you will need to have an account with userplane. Go to the...
Last Modified : 2009-10-07 Number of views : 2
Why is there no code in the affiliate code page?
Within the affiliate system, the affiliate can get code for banners to place on their site to start earning referrals. The code is generated automatically based on...
Last Modified : 2006-05-04 Number of views : 4


Affiliates ( 3 )
Questions about the affiliate system
Banners ( 1 )
Questions relating to banners
Emails ( 2 )
Questions about email setup.
Forums, Groups & Blogs ( 1 )
Articles on forums and blogs
General ( 8 )
Articles relating to general issues
Languages ( 1 )
Questions and resolutions for language file issues
Payments ( 1 )
Articles relating to payments
Programming ( 6 )
Articles to assist making changes in the site
Skins ( 4 )
Question relation to skins or templates
SMS ( 1 )
Questions relating to SMS
Speed dating ( 1 )
Questions relating to the speed dating module
Web Messenger & Chat ( 3 )
Articles on IM & Chat


Most Viewed Articles
How do I get rid of the affiliate links?
To remove the affiliate links, edit the footer files (footer.php) in /guest and /members and the /index.php in the chosen skins directory. More information about skins...
How can I change the META TAGS?
The default META TAGS are very broad and you may wish to change these to suit the particular needs of your site. The META TAGS are contained within the skins and can be...
How do I stop people seeing a page without registering or logging in first?
If you open a page in an editor you will see a line like this near the top: include('session_handler.inc'); If it is present in the file then it forces visitors to...
How can I set up an email used for the site?
To set up an email address you need to follow the instructions from your hosting company. For lunarpages you log in to the control panel and create the email...
What is the affiliate software?
The affiliate system helps you to generate additional traffic and revenue at little or no risk associated with other click-thru programs because you only pay the affiliate...
Adding new languages
To add new languages, copy the following files: /languages/english.php /languages/english_admin.php /languages/english_js.php /languages/has_profile_EN.inc.php to the...
How do I change my paypal address?
To change your paypal address, log in as your site administrator and in the admin page select 'Payment Systems'. Next click 'edit' under the heading "configure"...
Where can I find the skins?
In order to access the skins you will need to use FTP. The skins are stored in the file structure under /skins/{skin}/ where {skin} is the name of the skin (i.e. blue)....
How do I change the images in the skin?
Let's take the first (index) page. If for example you have the yellow skin enabled, all the files you are interested in are in /skins/yellow/, you will need an FTP editor...
Why is there no code in the affiliate code page?
Within the affiliate system, the affiliate can get code for banners to place on their site to start earning referrals. The code is generated automatically based on...
Why can't some MAC users see countries?
The new platinum software uses AJAX libraries and this will work for all the major browsers on MAC and PC, however on the older systems the issue is with the fact that IE...
Why can I not see my new skin after changing it in admin?
When you change a skin in admin you will also need to clear your cookies before it becomes visible. To delete your cookies, just follow the browser-specific steps below....
How do Groups work?
For member to create their own Groups, the administrator must first create the categories to which these Groups will belong. This is done through admin->tools->Group...
I can see the userplane chat but where is the IM?
Once the userplane Webmessenger and Webchat are integrated, the link to chat on the menu bar will open the userplane chat window and connect the member to the chat room....
How do I resend confirmation mails?
There is a link on the login page for the user to enter his/her email address and resend the username and password. If you have the confirmation email set ON and the...